
If you’re here as a family member, something about your teen’s behavior may have you worried. Maybe things feel different lately—more withdrawal, more arguments, or changes you can’t quite explain. You might be asking yourself: Is this normal? Am I overreacting? Is my teen getting out of control?
These questions are incredibly common. The line between typical teen behavior and something that may need support isn’t always clear. Seeking information doesn’t mean something is seriously wrong—it simply means you care enough to understand what your teen may need.
We offer a variety of evidence-based counseling services. We also offer specialized services for children and adolescents, as well as support for LGBTQ+ individuals and families.
Talking to a child about a behavioral health concern can be challenging, but creating an open and non-judgmental dialogue is key to offering support. Here are some practical suggestions to start the conversation.
Explore our free downloadable resources designed to support teens facing behavioral health challenges. These guides offer practical advice, coping strategies, and valuable insights to help you or someone you know start the journey to recovery.
At NexGen, we believe in treating both individuals and the people who care about them. Here’s how we can support you:
It can be hard to have a conversation about substance use or problem gaming with your child. You may feel confused, worried, or even hurt by what’s happening. It’s important to remember that your child is not defined by their challenges, and your relationship can be a supportive foundation
Start by ensuring your child feels safe and supported. Choose a time and place where they feel comfortable—avoid making them feel cornered or pressured. It’s helpful to express that you’re there to listen, not to judge.
Approach the conversation with empathy. Instead of blaming or accusing, use “I” statements like, "I’m concerned about you" or "I love you and want to help." Avoid language that may make them feel defensive, like "You always make bad choices."
Allow your child to share their perspective. Sometimes, young people may turn to substances or gaming/gambling to cope with underlying emotional pain, stress, or peer pressure. Make sure they feel heard, and resist the urge to interrupt or offer solutions right away.
Instead of asking, “Why are you doing this?” try asking questions like, “What’s going on in your life right now?” or “How are you feeling?” This opens up space for a conversation about their struggles rather than making them feel accused or ashamed.
Even if you don’t fully understand why they turned to drugs, alcohol, or gaming/gambling, acknowledge that their feelings are real. Saying things like, “I know life has been really tough for you lately” can help your child feel seen and validated.
Communicating with Your Teen A Guide to Building Trust (pdf)
DownloadRecovery and Treatment Options and Teens (pdf)
DownloadReflecting on My Teen’s Behavior (pdf)
DownloadSetting Goals for Family Connection (pdf)
DownloadTalking to Teens About Substance Use (pdf)
DownloadThe Value of Family Counseling (pdf)
DownloadGaming Conflict Parent Tips (pdf)
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